Step-by-step Guide

How Our Gatekeeper Works

From contacting our team to having your entire community secured — here's how facility owners and residents get started with Our Gatekeeper.

01

Contact Our Gatekeeper Team

Reach out to our team via phone, WhatsApp, or email to tell us about your facility. We'll learn about your community, security needs, and setup requirements.

02

We Set You Up as Facility Admin

Our team creates your facility in the system and sets you up as the administrator. You'll receive login credentials for the Our Gatekeeper Admin Dashboard — a powerful web portal for managing your entire facility.

03

Log In to the Admin Dashboard

As a facility admin, you log in to the Admin Dashboard to configure your facility — set up security preferences, gate access rules, properties, and notification settings tailored to your community.

04

Add Residents & Users

From the Admin Dashboard, add your residents and users into the system. Each resident receives an email or SMS with a link to download the Our Gatekeeper mobile app and their login details.

05

Residents Download the App

Residents and users download the Our Gatekeeper app from the Google Play Store or Apple App Store, log in with their details, and instantly gain access to all features — guest codes, panic button, notifications, and more.

06

Your Facility is Secured 24/7

With facility admins managing operations from the dashboard and residents using the mobile app, your entire community enjoys seamless security, real-time monitoring, and round-the-clock support.

Two Platforms, One System

Built for every role in your facility

Facility managers and residents each get a purpose-built platform designed for their specific needs.

Admin Dashboard

For Facility Owners & Managers

  • Manage residents, users & properties
  • Monitor all entries & exits in real-time
  • Configure gate access rules & security settings
  • Send facility-wide broadcasts & announcements
  • View analytics, reports & audit trails
  • Add & remove users from your facility

Mobile App

For Residents & Users

  • Generate guest access codes & QR codes
  • Receive real-time notifications on guest arrivals
  • One-tap panic button for emergencies
  • Track entry & exit logs for your property
  • Receive facility broadcasts & messages
  • Available on iOS & Android

Ready to secure your facility?

Contact our team today and we'll set you up as a facility admin. Your residents will be on the app in no time.